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eBay Integration Overview 

Manage eBay Activities Directly from within Web Office
You can manage your entire business including eBay activities from within Web Office.

Web Office eBay integration (option) enables you to:

  • Push products to eBay.com.au Stores directly from within Web Office Inventory with the appropriate listing categorisations and pricing (Starting, and Buy It Now) to maximise visibility and placement.
  • Initiate Auctions, Buy-it-now,  Fixed Price, and eBay Store Inventory Types with the appropriate eBay listing rules applied.
  • Process orders from eBay buyers once a sale takes place. Automatically creates a customer record within Web Ledger (if required, or matches an existing Customer record) along with a sales order, and associated Payment records.  Includes processing of Item Sale price, any associated shipping fees, and includes any GST processing.
  • Support for Inventory, Non-Inventory, and Service Items, with associated GST Inclusive and GST exclusive processing rules.
  • All sale records flow automatically into BAS/IAS processing.
  • Use Web office campaign and opportunity manager for future up-sell and cross-sell marketing campaigns to be targeted to that customer. You now control your customer information, hence there are no eBay fees.
  • The seamless integration of Web Office and eBay allows you to easily sell on eBay, on your own web store.
  • Listed within the Australian Tax Office, registered products register.

For current eBay users: Now fast-growing and high-volume eBay sellers have a seamless way to manage their back-office operations and entire business more effectively, including customer service management, inventory management, fulfilment, automated listings management, and CRM.
For businesses not yet using eBay: Established businesses can use the same inventory for eBay as used in other areas of sales operations, such as direct sales or telesales, opening up a whole new avenue of doing business.

Features:

  • Listing management: Automate the entire listing-to-shipping process
  • Inventory management: Automate available inventory with each eBay sale!
  • Customer management: Automate each customer's purchase history with each new eBay sale
  • Accounting: Manage accounting easily, with full integration with order management, inventory, purchasing, and more.
  • Purchasing: Go paperless and reduce costs with Web Office's complete procure-to-pay process.
     

Benefits:

Increase productivity. Your entire business is integrated — including eBay, your back office, and your own web stores. Now you can streamline operations and automate processes across the company.
Improve customer service and support. Your employees have the complete, real-time information they need to quickly answer customer inquiries. And your customers have a self-service portal to handle common questions on their own. Web ledger allows all your employees to access your eBay customer information with a single eBay account.
Sell more. Easily sell through eBay or through your own web stores. In addition, state-of-the-art tools for sales force automation, marketing automation, CRM, and to improve both marketing and sales effectiveness.
Save time. By eliminating the need to juggle multiple systems and re-enter data, you streamline work and reduce data entry errors.

Please contact Villagemall for details.