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Sales Force Automation 
    The Simple Yet Powerful Solution for Your Business

Unifying sales organisations for success

The modern sales organisation faces a myriad of challenges. To hit aggressive sales targets in an increasingly competitive environment, your team must collaborate more closely and work smarter than ever before.

A complete sales solution your team will love
Web Office® is a single, collaborative system that your entire sales organisation can use. Sales force automation generates success in every aspect of the sales process  from Customer Acquisition and lead conversion to customer opportunity prospecting, with included sales commission tracking.

An indispensable tool for your sales reps
Sales reps love Web Office because it is easy-to-learn and use, and provides access to all other parts of the company, not an isolated sales tool like traditional sales force automation products.

Fast deployment and No! integration
With its revolutionary on-demand service which has no client IT infrastructure requirements,  in most cases you sales force can be up and running the same day as your application. No back-office accounting system integration is required, saving you time and money.

Partner sales management
To succeed in today's economic climate, businesses must extend key customer and sales lead data to their valued partners. Web Office provides online access to leads assigned to partners, no more re-entering of data. Partner can see in real-time the associated activities with each lead, prospect of customer, they can also add new activities. With Web Office everyone is on the same page.

Automation will save you time and money
Leads can be automatically entered into Web Office from your website, all contact details are entered and status set to a new lead, additionally an activity is automatically entered with supplementary data such as survey question result and any questions or comments. Each lead is then queued for allocation to a sales representative. Its that simple...

Features:

  • Online lead capture, from your website
  • Assignment to a sales representative
  • Support for Lead, Prospect, Customers
  • Work flow support for automatic progression between types.
  • Tracks prospect state.
  • Industry weightings for each prospect state.
  • Calculation and display of probability of sale.
  • Opportunity Management, including sales pipeline
  • Assign customers  to sales or territory partners
  • Track and calculate employee or partner Sales Commissions.

Benefits:

Online lead Capture
Capture leads directly from your Web site into VillageMall leads, using our Industry standard Web Service API.
Joint opportunity management
Partners have a complete view into all leads, prospects or contacts which are assigned to them.
Coordinate activity between your organisation and the partner channel with shared access to the customer activities and more.
Integrated Sales Contact Tracking
Track each of your customer's past activities, follow-up activities, calendar events, appointments, account detail, lead sources, opportunity detail, service calls, and more.
Close more deals.
Complete visibility into your sales process enables each member of your sales team to know precisely what the others are working on, so they can collaborate to transform leads through sales prospects into profitable customers. Teams across your organization can effectively work together to close accounts by scheduling events, assigning tasks, coordinating meetings, flagging new opportunities, and updating client account information.
Seize all sales opportunities.
Because every lead is immediately recorded, and tracked through the pipeline in real time, no opportunity is missed, and no competitive challenge goes unnoticed.
Enable collaborative and consistent customer management.
Real-time, company-wide access to detailed account data enables you to facilitate collaboration between sales, customer service & support, and marketing personnel.
Online lead Capture
Capture leads directly from your Web site into VillageMall leads, using our Industry standard Web Service API. Automatically send a personalised response which is tailored based on information supplied by the customer.
Imports.
Easily import leads from offline sources such as trade shows, seminars, and direct mail, eliminating manual data entry.

VillageMall provides real-time reporting of current sales by customer or partner, thereby ensuring complete control over the sales process.

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