Before, making an application for, or
using your Digital Certificate or private key associated with your Digital Certificate, you must read this Agreement carefully.
This Agreement imposes security
obligations on yourself and limits the liability of VillageMall Certification
Authority to you. By using the Digital Certificate, you are agreeing to be bound by the
terms of this Agreement. If, you do not agree to the terms of this Agreement do not
apply for or use the VillageMall Digital Certificate, or Token.
This Certification Agreement ("Agreement") takes effect from the date
(the "Commencement Date") on the Digital Certificate issued by VillageMall to
the You as a subscriber to VillageMall Certification Authority.
Approved Manner means the manner of using a Digital Certificate which is set out
in clause 4.
Certificate Revocation List ("CRL") means the list from time to
time of information regarding the status of Digital Certificates or a facility which
enables the status of a Digital Certificate to be checked.
Certification Authority ("CA") means VillageMall or any other entity
expressly authorised by VillageMall to issue Digital Certificates.
Client Application Software means a computer software program which is designed
to directly facilitate end user functions in computing environment in conjunction with or
by interacting with VillageMall Server Application Software.
Token mans any token issued by to you or to any Additional Token
Holder, for use with your VillageMall Account from time to time.
VillageMall Account mans any account issued by VillageMall to you, for
use within the VillageMall network from time to time.
Client Certificate means:
(1) the set of electronic information consisting of a Public Key, information about the
Subscriber [other information which is contained in the Digital Certificate] and an expiry
2) which has been digitally signed by either VillageMall CA performing the
signing cryptographic operation using a Private Key; and
3) which is to be used in connection with Client Application Software.
4) which must be used according to the VillageMall Certificate
Common Name means that field of information which:
Digital Certificate means an X.509 Client or Server certificate.
VillageMall CA means the CA which digitally signs a Digital Certificate.
Authentication Information means information provided by you as part of
the process of applying for a Digital Certificate which may be used by the Subscriber to
revoke a Digital Certificate.
Private Key means that cryptographic key of a matching cryptographic key pair
which is to be kept private by you, and stored within a Token.
Public Key means that cryptographic key of a matching cryptographic key pair
which is to be available publicly.
Server Application Software means a computer software program which is designed
to host, route or distribute data in a networked computing environment in conjunction with
or by interacting with Client Application Software.
Server Certificate means:
(7) the set of electronic information consisting of a Public Key, information about the
Subscriber [other information which is contained in the Digital Certificate] and an expiry
(8) which has been digitally signed by VillageMall CA performing the signing
cryptographic operation using a Private Key; and
(9) which is to be used in connection with a Server Application Software.
Subscriber means You, the individual or organisation making an application for a
Token-holder means You , the individual or organisation
Validity Period means the time calculated in accordance with Clause 3.
2. Use of Digital Certificate
VillageMall authorises the Subscriber, during the Validity Period, to use the Digital
Certificate in the Approved Manner.
3. Validity Period
The Validity Period of a Digital Certificate runs from the Commencement Date until the
(1) the date 1 (one) year after the Commencement Date;
(2) the expiry date asserted within the Digital Certificate;
(2) the revocation of the Digital Certificate; or
(3) the giving, on reasonable grounds, of notice by VillageMall that the Subscriber is
in breach of a material obligation under this Agreement.
4. Approved Manner
4.1 The Subscriber may only use the Digital Certificate:
(1) Within the VillageMall network, and in relation to the Common Name and the
Application Software for which the Digital Certificate is issued; and
(2) if requested by VillageMall, in conjunction with a device mark or logo supplied by
VillageMall on the website of the Subscriber which provides a hypertext link to a website
controlled by VillageMall which provides information in relation to Digital Certificates
issued by VillageMall or a CA.
4.2 The Subscriber may not use the Digital Certificate or any reference to VillageMall
or the Issuing CA:
(1) after the end of the Validity Period; or
(2) in any manner which represents that VillageMall CA uses, approves, endorses or is
associated in any way with the Subscriber or with any goods or services used or provided
by the Subscriber.
(3) for any purpose not directly connected with the VillageMall community.
5. Subscriber Responsibility for Security
(1) must use the Digital Certificate only in the Approved Manner;
(2) warrants to VillageMall and the VillageMall CA that the Subscriber generated the
matching cryptographic key pair immediately prior to the Subscriber applying for a Digital
Certificate; and that the Subscriber's Private Key (or any part of it) was not available
to any other person before the Subscriber applied for the Digital Certificate;
(3) must keep, and use, the Subscriber's Private Key (or any part of it) and any system
incorporating or using that Subscriber's Private Key (or any part of it) in such a manner
as ensures that the Subscriber's Private Key is not compromised, provided that the
Subscriber is not in breach of this obligation as a result of compromise of the
Subscriber's Private Key as a result only of mathematical calculation which is unassisted
by the Subscriber;
(4). It is important that each Token-holder safeguard the Token and take
precautions against unauthorised use of the Token and PIN. Specifically Token
- not tell anyone the PIN, not even VillageMall staff, other members of an
organisation; not let anyone else use the Token; and
- take care to avoid letting anyone else see the PIN being entered. Each
Token-holder should memorise his Or her PIN and then destroy any record of
it. Even if Token-holder do not feel confident about remembering the PIN,
they must not:
- record it on the Token; or
- record it on any article normally carried with the Token without making
a reasonable attempt to disguise it in such a way that it cannot be
ascertained or decoded by anyone else.
(5) must ensure that any person having access to the Subscriber's Private Key does so
only in accordance with the terms of this Agreement; and
(6) must keep any authentication information in such a manner as ensures that the
authentication information is readily
available to the Subscriber for the purpose of revoking the Digital Certificate or ID but
not available to any other person.
6. Unauthorised transactions
(1) You will be liable for losses arising from unauthorised transactions
entered into before you notify VillageMall that the Token has been misused,
lost or stolen or that your PIN has become known to someone else where
you have contributed to such losses by for example.
- indicating the PIN on the Token;
- keeping a record of the PIN (without making any reasonable attempt to
disguise it) with any article carried with the Token or likely to be lost
or stolen simultaneously with it;
- voluntarily disclosing the PIN to someone else.
You will be liable for any losses directly attributable to your
unreasonable delay in notifying VillageMall of the misuse, loss or theft of
the card or that the PIN has become known to someone else.
You will be liable for transactions entered Into by means of the Token
after its cancellation if, at the time of such transactions, you have failed
to return the Token to VillageMall or report it lost or stolen to VillageMall.
You will not he liable for losses resulting from unauthorised transactions
before you have received your Token or after VillageMall has been notified
that the Token has been misused, lost or stolen or the PIN has been disclosed
to someone else.
(2) If unauthorised transactions occur as a direct or indirect result of
your failure to safeguard a Token or to report the loss, theft or unauthorised
use of the Token, you indemnify VillageMall for any loss occasioned as a
result of such transactions subject to any applicable limitation of liability
or these Conditions of Use and VillageMall is authorised to debit Subscriber
provided account for the amount of such transactions.
7. Subscriber Responsibility for Revocation and Notification
The Subscriber must request revocation of the Digital Certificate using the revocation facility on
VillageMall's website, or directly from VillageMall CA
(1) the insolvency, winding up or bankruptcy of the Subscriber;
(2) any reason to suspect that the Subscriber's Private Key (or any part of it) has
been compromised which includes (without limitation) the temporary availability of the
Subscriber's Private Key (or any part of it) to any person not expressly authorised by the
Subscriber to use the Subscriber's Private Key and the compromise of the Subscriber's
Private Key as a result of mathematical calculation;
(3) any reason to suspect that the Subscriber's Token PIN has been compromised which
includes (without limitation) the temporary availability of the Subscriber's
Token PIN to
(4) any attempt by a person other than a person authorised by the Subscriber to use the
notify VillageMall or VillageMall CA [immediately by e-mail] of:
(a) any event for which the Subscriber must revoke the Digital Certificate identified
(b) any change to the name or other identifying details of the Subscriber included in
the application for a Digital Certificate; or
(c) the commencement of any legal or quasi-legal claim or action of which the
Subscriber is aware which in any way involves or relates to, or which in the reasonably
formed opinion of the Subscriber might at a later stage involve or relate to, the
existence of or information contained in the Subscriber's Digital Certificate.
8. Services Provided by VillageMall
(1) use its reasonable efforts to make available to the Subscriber and to other persons
including CA's, by electronic means, the CRL or information regarding the status of any
(2) use its reasonable efforts to make available the website referred to in clauses
4.1(b) and 6;
(3) revoke Digital Certificates in accordance with clause 8
provided that VillageMall will not be in breach of this Agreement for any failure or
delay in the performance of these services as a result of any equipment or network
breakdown or other act, omission or event which is beyond VillageMall's reasonable
9. Revocation of Digital Certificates
VillageMall may revoke the Digital Certificate:
6) on the commencement of any legal or quasi-legal claim or action which in any way
involves or relates to the existence of, or information contained in, a Digital
(1) at the request of the Subscriber;
(2) on the notification by the Subscriber to VillageMall of any matter under clause 7
unless VillageMall in its sole discretion, but in consultation with the Subscriber if
requested by the Subscriber, decides that the matter notified does not warrant revocation
of the Digital Certificate;
(3) if VillageMall reasonably believes that the security of the Digital Certificate or
the Common Name to which the Digital Certificate relates is in doubt or dispute and
VillageMall has made reasonable attempts to notify the Subscriber of that belief;
(4) if VillageMall is notified by a CA that the CA reasonably believes that the
security of the Digital Certificate or the Common Name to which the Digital Certificate
relates is in doubt and that CA has made reasonable attempts to notify the Subscriber of
(5) if the Subscriber uses the Digital Certificate in relation to any illegal activity
or in connection with material which is obscene, defamatory, degrading or calculated to
incite intolerance or violence towards any minority or group with common racial or sexual
characteristics or inclinations;
(7) at the end of the Validity Period; or
(8) on termination of this Agreement by either party.
When appropriate, VillageMall may alter the status of a Digital Certificate at
VillageMall's sole discretion.
10. Reissue of Revoked Digital Certificates
Upon expiry of the Validity Period VillageMall or the Issuing CA will at the request of
the Subscriber issue the Subscriber a new Digital Certificate on completion of the
relevant verification process and payment by the Subscriber of the then current
application fee. VillageMall or the Issuing CA may, in its sole discretion, waive the
requirement of any of the steps of verification or the payment of the application fee.
11. Subscriber's Consent to Publish
The Subscriber agrees that VillageMall or any CA may at any time make available or
publish by any means, information contained within the Subscriber's Digital Certificate or
concerning the status of the Digital Certificate.
12. Subscriber's Undertaking to Make Enquires
The Subscriber agrees that at any time when the Subscriber is contemplating interacting
with or relying on information in a digital document which is roughly functionally
equivalent to a Digital Certificate ('certificate'), the Subscriber will make enquires
which are reasonable in the circumstances to find information which will advise the
Subscriber about the steps taken by the provider of the 'certificate' to verify the
identity of the holder of the certificate and the limitation, if any, which that provider
places on its liability to any person interacting with or relying on such a certificate.
13. Disclaimer of Warranty
To the maximum extent permissible by law, VillageMall CA disclaims
any warranties with respect to the Digital Certificate and services provided by
VillageMall CA under this Agreement including without limitation any and
all implied warranties of merchantability or fitness for a particular purpose or use of
skill to a particular standard. VillageMall gives no assurance of the security of any
communications or the results of any encryption methods used by the Subscriber,
VillageMall, or any other person. No oral or written information or advice given by
VillageMall, any CA or their employees or representatives shall create a warranty or in
any way increase the extent of VillageMall's obligations.
14. Limitation of Liability
Neither VillageMall nor the Issuing CA will be liable to the Subscriber for any
consequential, indirect or incidental damages, loss of business, loss of management time
whether foreseeable or unforeseeable, arising out of breach of any express or implied
warranty, breach of contract, tort, misrepresentation, negligence, strict liability
however arising, except only in the case of wilful misconduct, death or personal injury
where and to the extent that applicable law requires such liability.
The parties agree that VillageMall's and the Issuing CA's total liability under this
Agreement will not exceed the amounts paid by the Subscriber to VillageMall or the Issuing
CA under this Agreement except to the extent that such liability arises from VillageMall's
or the Issuing CA's wilful misconduct or in relation to death or personal injury.
The terms contained within this Agreement are in addition to the statutory rights
implied by the trade practices act 1974 or any corresponding state or territory
legislation applicable to the sale of this service to the Subscriber.
15. Term and Termination
This Agreement may be terminated:
(1) by either party on the failure of the other party to perform any material
obligation under this Agreement if the failure is not rectified within seven (7) days
after notice of the failure; or
(2) by the Subscriber at any time.
16. Effect of Termination
Any termination of this Agreement and the rights and obligations under this Agreement
will not affect any accrued rights or liabilities of either party, nor will it affect the
coming into force or the continuance in force of any provision of this Agreement which is
expressly, or by implication, intended to come into or to continue in force on or after
17. Intellectual Property
Neither the Subscriber nor VillageMall nor any CA acquires any rights of any kind in
any trademark, brand name, logo or product designation of the other party. The Subscriber
must not make any use of any device or mark of VillageMall or a CA other than in the
manner provided for in clause 4.1(2).
The Subscriber may not assign, sub-license or otherwise transfer the Digital
Certificate, this Agreement or any of its rights or obligations under this Agreement
either in whole or in part.
18.2 Waiver of Remedies
No forbearance, delay or indulgence by either VillageMall or the Subscriber in
enforcing the provisions of this Agreement will prejudice or restrict its rights, nor will
any waiver of any right operate as a waiver of any subsequent breach. No right, power or
remedy conferred in this Agreement on or reserved to either party is exclusive of any
other right, power or remedy available to it and each such right, power and remedy is
If the whole or any part of any provision of this Agreement proves to be illegal or
unenforceable the other provisions of this Agreement and the remainder of the provision in
question shall remain in full force and effect.
18.4 Entire Agreement
This Agreement and the documents referred to in it constitute the entire understanding
and agreement of the parties with respect to its subject matter and supersede all prior
and contemporaneous agreements or understandings between the parties.
Notice to VillageMall from the Subscriber with respect to this Agreement must be sent
by signed e-mail and confirmed by facsimile to VillageMall as outlined from time to time
on its website. Notices to VillageMall are effective when they are first received,
by whichever means.
Notices to the Subscriber from VillageMall with respect to this Agreement may be in
electronic format and will be sent to the contact details provided by the Subscriber in
the application for a Digital Certificate or as notified to VillageMall from time to time
by the Subscriber. Notices to the Subscriber are deemed to be received:
(1) in the case of e-mail 24 hrs after sending unless within that time a rejection
message is received;
(2) in the case of facsimile on sending provided the sender's facsimile machine
produces confirmation of a successful delivery to the correct facsimile number;
(3) in the case of delivery by hand, on receipt; and
(4) in the case of delivery by post within the Australia 48 hours after posting or in
any other case of delivery by post, 72 hours after posting.
18.6 Governing Law
This Agreement is to be governed by, construed and enforced according to the laws of
the State of Queensland Australia.
19. All Tokens remain our property
You agree that any Token remains the property of VillageMall
and agree to return the Token to us on:
- our request;
- cancellation of your Token;
- there exists no valid VillageMall certificates within
your token for a period exceeding one month;
- closure of your VillageMall Account; or
- termination of your authority to operate your VillageMall
20. Using the Token
20.1 When can you use your Token?
Your Token is valid only if it has a private key that is associated
with a valid certificate issued by VillageMall or the Additional Token holder
(whichever is appropriate) and is used during the validity period of the Certificate.
20.2 Where can you use your Token/Certificate?
(a) You can use your token and any contained or associated
certificate within the VillageMall network.
(b) You can use your Token and certificate at any merchant
site, institution, web server or terminal that is part of the VillageMall
(c) We are not responsible if a merchant or institution
refuses to accept a Certificate. Subject to any applicable law, we are not
responsible for goods or services supplied to you by a third party.
20.3 Token Loss or Theft
What to do:
You must immediately notify us if your Token is lost or stolen or you
suspect that unauthorised transactions have been made using your Token.. We
will give you a notification number or some other form of acknowledgement
which you should retain as evidence of the date and time of your report.
Where your report is made by telephone, we may require you to confirm it at
one of our branches and complete certain documentation.
20.4 Your liability
(a) Until we receive notice of your lost or stolen Token
or of any unauthorised transactions, you may be liable for unauthorised
transactions made using your Token. You will not be liable for any
unauthorised transactions made after we receive notice from you.
You may not assign your rights under this contract to
another person. VillageMall may transfer this Agreement to someone else. If
VillageMall wants to do so it can give anyone all information that privacy
laws allow it to give. If VillageMall transfers this Agreement, the
Agreement will apply to the transferee as if it were VillageMall.
The parties agree that they will use their best efforts to amicably resolve any dispute
arising out of or relating to this Agreement. Either party may declare to the other party
the existence of a dispute in writing stating the circumstances of the dispute, whereupon
the parties shall meet without delay to attempt resolution of the dispute. Where
resolution can not be effected after a reasonable period of time then the parties shall
refer the dispute to an agreed arbitrator for resolution or where can not agree the choice
of an arbitrator the then the dispute shall be referred to the nominee of the chairman for
the time being the Institute of Arbitrators, Australia which arbitration shall be
conducted under UNCITRAL Arbitration Rules at Brisbane in the English language in
accordance with the laws of the State of Queensland. Each party shall bear its own costs
and expenses and an equal share of the arbitrators expenses and administrative fees of