FOR RELEASE 1ST DECEMBER 2003

For more information contact:
info@villagemall.com.au

VILLAGEMALL
 Online Software as a Service for your business.

Most small business simply don't have the resources for dedicated IT support.
 

Brisbane, Australia,- December 2003 - VillageMall, the premier provider of Web-based applications for small business, has achieved a landmark 99.9% availability for their online business applications. Small business in particular cannot afford dedicated IT consultants or staff, but they also cannot afford the downtime or loss of critical business data, VillageMall services with a 99.9% availability, are in almost all cases, more reliable than a local desktop application and there is no application software to install, patch or upgrade.

Since the external monitoring of VillageMall servers by a WebSitePulse in the USA, in September of this year, VillageMall has exceeded its aggressive service levels objectives of 99% availability, with a recorded 99.9% availability over this period. The only down time within this period was the result of scheduled downtime by their internet service provider.

"We see service levels as one of the biggest challenges facing service providers like VillageMall, this result demonstrates the strength of our world class infrastructure and robust business applications. We continue to demonstrate an ongoing commitment to providing world best practise solutions to our customers" said Charles Moore, founder of VillageMall.

After three years of delivering applications as services to our customers, we have the confidence to provide our customers with a real-time access to our service availability. "One can only do this when one has the experience with delivering Web based services. It simply takes time and experience to develop robust applications within a Web Based environment; we have put in the hard work and now it is starting to pay off." said Charles Moore.

Established in 1999, VillageMall provides a complete suite of integrated business management services, targeted at organisations with 5 to 200 employees.. 


About VillageMall

VillageMall's premium service Web-Office Provides the following capabilities:

  • Financial Management ( full feature accounting, payroll services, including complete BAS/IAS)

  • Customer Relationship Management ( including Contacts and Customer Case Tracking)

  • Timesheets and employee expense processing

  • Project Management 

  • Appointment Scheduling

  • Sales Force Automation ( leads, prospects, customers)

  • Electronic Document and Records Management

More information here.

About VillageMall

VillageMall is the pioneer in developing secure next generation Internet applications for small business. 
VillageMall is a privately held company,
founded in 1999 and is headquartered in Brisbane, Australia.
For more information please email info@villagemall.com.au or visit the company Web site at www.Villagemall.com.au.