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 Small Companies Not to Miss Out on Customer Relationship Management

VillageMall Web CRM enables Small Business to benefit from the Big End of town applications.


Brisbane, Australia,- September 2002 - VillageMall, the premier provider of Web-based applications for small business, today launched its Web-CRM. This initiative provides fully integrated Customer Relationship Management (CRM) solutions to small business owners and operators. Traditionally small business have been left out in the cold with regards to CRM applications, the best has been low end "island" type applications such as ACT. Due to  time and staff limitations, small and home-based businesses often have more need of applications to help them offer competitive customer service, than the larger companies. 

"All small business owners know that service and customer retention is the key competitive advantage that small business have over larger companies. The opportunity to make information, currently held on note books, separate applications, or in the mind of your sales staff, into corporate data  has not been possible until the introduction of VillageMall Web-CRM. This is another step to level the playing field for small business owners and operators." commented Charles Moore.

Established in May 1999, VillageMall supports Australian small business organisations with the release of  VillageMall Web-CRM. 

About VillageMall Web CRM

Web CRM  provides a the first fully integrated CRM solution specifically targeted to meet the day to day requirements of acquiring, and maintaining customers. 

  • Contact Management, prospect, lead, contact
  • Event Management
  • Task or To Do management, priority, status
  • Case Management, priority, assignment, history, escalation
  • Customer billing and invoicing
  • Payment management
  • Credit management & fraud
  • Account Management

Best of all, and totally unique to VillageMall, Web-CRM is included at no additional cost for WebLedger -Premium users.

More information here.

About VillageMall

VillageMall is a pioneer in developing secure next generation Internet applications for small business. 
VillageMall is a privately held company,
founded in 1999 and is headquartered in Brisbane, Australia.
For more information please email or visit the company Web site at