FOR IMMEDIATE RELEASE
For more information
Companies Not to Miss Out on Customer Relationship Management
Web CRM enables Small Business to benefit from the Big End of town
Australia,- September 2002 - VillageMall®, the
of Web-based applications for small business, today launched its
initiative provides fully integrated Customer Relationship
Management (CRM) solutions to small business owners and operators.
Traditionally small business have been left out in the cold with
regards to CRM applications, the best has been low end
"island" type applications such as ACT. Due to
time and staff limitations, small and home-based businesses often
have more need of applications to help them offer competitive
customer service, than the larger companies.
small business owners know that service and customer retention is
the key competitive advantage that small business have over larger
opportunity to make information, currently held on note books, separate
applications, or in the mind of your sales staff, into corporate
data has not been possible until the
introduction of VillageMall Web-CRM. This is another step to level the playing field for small business owners and
operators." commented Charles Moore.
in May 1999, VillageMall supports Australian small business
the release of VillageMall Web-CRM.
About VillageMall Web CRM
CRM provides a the first fully integrated CRM
solution specifically targeted to meet the day to day requirements
of acquiring, and maintaining customers.
- Contact Management, prospect, lead,
- Event Management
- Task or To Do management, priority,
- Case Management, priority, assignment,
- Customer billing and invoicing
- Payment management
- Credit management & fraud
- Account Management
Best of all, and totally unique to VillageMall,
Web-CRM is included at no additional cost for WebLedger -Premium
is a pioneer,
in developing secure
next generation Internet
applications for small
is a privately held company, founded in 1999 and is headquartered in
For more information please email email@example.com
or visit the company Web site at www.Villagemall.com.au.