VillageMall's Privacy Policy


This site is operated by VillageMall Operations Pty Ltd, and we are committed to protecting your privacy. This Statement of Privacy applies to this website and governs data collection and usage. By using this website, you consent to the data practices described in this statement. If you do not accept the conditions within this policy you must terminate all access to this website now.

Collection of your Personal Information

VillageMall Operations Pty Ltd collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. VillageMall Operations Pty Ltd may also collect anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites. Personal and demographic data may be stored and processed outside of your country, including transfers to Australia, and by using VillageMall Operations Pty Ltd, you consent to any such transfers outside of your country.

There is also information about your computer hardware and software that is automatically collected by VillageMall Operations Pty Ltd. This information may include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by VillageMall Operations Pty Ltd, VillageMall Pty Ltd or the Hosting Service provider for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the VillageMall Operations Pty Ltd Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through VillageMall Operations Pty Ltd public message boards, this information may be collected and used by others.

VillageMall Operations Pty Ltd encourages you to review the privacy statements of Web sites you choose to link to from VillageMall Operations Pty Ltd so that you can understand how those Web sites collect, use and share your information. VillageMall Operations Pty Ltd is not responsible for the privacy statements or other content on Web sites outside of the VillageMall Operations Pty Ltd and VillageMall Pty Ltd family of Web sites.

Use of your Personal Information

VillageMall Operations Pty Ltd collects and uses your personal information to operate the VillageMall Operations Pty Ltd Web site and deliver the services you have requested. VillageMall Operations Pty Ltd may use your personally identifiable information to inform you of other products or services available from VillageMall Operations Pty Ltd and its affiliates. VillageMall Operations Pty Ltd may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
The provision of a telephone or email address, constitutes your  'consent' to be contacted or receive commercial electronic messages from VillageMall Operations Pty Ltd or its associated companies. Some VillageMall services are conditional upon the provision of a contact telephone,  email address, or other identifying information required by VillageMall in order to process the application request; if you do not wish to provide the required information then you must not continue processing the application.

VillageMall Operations Pty Ltd does not sell, rent, lease or make available its customer lists to third parties. VillageMall Operations Pty Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, VillageMall Operations Pty Ltd may share data with trusted partners to help us, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to VillageMall Operations Pty Ltd, and they are required to maintain the confidentiality of your information.

VillageMall Operations Pty Ltd does not collect of disclose sensitive personal information, such as race, religion, or political affiliations.

VillageMall Operations Pty Ltd keeps track of the Web sites and pages our customers visit within VillageMall Operations Pty Ltd, in order to determine what VillageMall Operations Pty Ltd services are the most popular. This data is used to deliver customized content and advertising within VillageMall Operations Pty Ltd to customers whose behaviour indicates that they are interested in a particular subject area.

VillageMall Operations Pty Ltd Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VillageMall Operations Pty Ltd or the site; (b) protect and defend the rights or property of VillageMall Operations Pty Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of VillageMall Operations Pty Ltd, or the public.


Access to your Personal Information

Where site registration is provided, upon logon to VillageMall Operations Pty Ltd you have the right to access and modify your personal data entered as part of the VillageMall Operations Pty Ltd registration processes. You have the right to seek access the personal information held about you and to advise VillageMall Operations Pty Ltd of any inaccuracy. There are some exceptions to this right set out in the Privacy Act. If you make an access request, VillageMall Operations Pty Ltd will ask you to verify your identity and specify what information you require. VillageMall Operations Pty Ltd may charge a fee to cover the costs of meeting your request.


Use of Cookies

The VillageMall Operations Pty Ltd Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize VillageMall Operations Pty Ltd's pages, or register with VillageMall Operations Pty Ltd site or services, a cookie helps VillageMall Operations Pty Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same VillageMall Operations Pty Ltd Web site, the information you previously provided can be retrieved, so you can easily use the VillageMall Operations Pty Ltd features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you will not be able to use any subscriber services offered by VillageMall Operations Pty Ltd.

Security of your Personal Information

Users of this site should be aware that there are inherent risks transmitting information across the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.
While VillageMall Operations Pty Ltd strives to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from our site. VillageMall Operations Pty Ltd takes reasonable steps to ensure that your personal information is stored securely. Your personal information is only available to persons which require access in the cause of performing their duties.

Changes to this Statement

VillageMall Operations Pty Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. VillageMall Operations Pty Ltd encourages you to periodically review this Statement to be informed of how VillageMall Operations Pty Ltd is protecting your information.

Contact Information

VillageMall Operations Pty Ltd welcomes your comments regarding this Statement of Privacy. If you believe that VillageMall Operations Pty Ltd has not adhered to this Statement, please contact VillageMall Operations Pty Ltd. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Further Information on Privacy

You can obtain further general information about privacy protection from the Office of the Federal Privacy Commissioner at www.privacy.gov.au