All VillageMall testing is done the platforms listed below. while other browsers and versions, or operating systems may work, VillageMall does not provide any support outside of the above.

Broker Portfolio Services (BPS)
For these services, VillageMall supports, in addition to the above, the latest versions of  Google Chrome, Safari, and Firefox.

All iPhones and iPads utilise an Apple Safari browser, and will normally work, but may has some layout and feature limitations, including but not limited to flash support.

Version Support Policy
Unless otherwise stated, VillageMall will support the latest two versions of IE ( currently IE 8 and 9) and only the latest versions of other supported browsers.
VillageMall does Not support any pre-release versions or beta's of any product.

Don’t have the requisite browser?

Click here to download the latest Microsoft Internet Explorer browser.

Software Testing
Testing of VillageMall services is performed on the following

• Windows 7 (32 bit only) and IE 9;
• Samsung Galaxy Tab 7.7 and Android Honeycomb Browser.

**Windows XP, due to the blocking of service packs and the decision to prevent installation of  net 4.5 by Microsoft, all support for Windows XP has ceased from September 2012. Please contact Microsoft directly for details.

Support is not provided, for any other combinations.

Some applications may make use of the following third party applications and versions, no other applications or versions are supported:

• Adobe Reader, version 10 or greater; and
• Adobe Flash, version 11 or greater.

Free support, is not provided for third party applications, it is the sole responsibility of the Subscriber to ensure proper configuration to industry standards, incorrect product usage, combinations of products or versions, or using known incompatible combinations, will incur a paid Incident Support fee.