Incident support subscribers have access to our online Help Desk, which allows reporting and tracking of your issues, which may include problem reports, specific product questions or new feature requests. You have access to our online articles to keep you informed on the latest features or any planned updates.

Using our superior technologies, in most cases, updates do not require any service disruption and can be done while you are using the service. In the event that there is a problem identified with our service, this can normally be fixed in the same working day.

VillageMall also provides additionally professional services to help you in getting the most from your service. If you do not have an accountant we will be happy to introduce you to a VillageMall accountant.

Visit our support site here