VillageMall Program Policies

To uphold the quality and reputation of VillageMall, your use the VillageMall Service is subject to these program policies. If you are found to be in violation of our policies at any time, as determined by VillageMall in its sole discretion, we may warn you or suspend or terminate your account.

Please note that we may change our policies at any time, and pursuant to our Terms of Use, it is your responsibility to keep up-to-date with and adhere to the policies posted here.

Prohibited Actions

In addition to (and/or as some examples of) the violations described in Section 3 of the Terms of Use, users may not:

• Generate or facilitate unsolicited commercial email ("spam"). Such activity includes, but is not limited to
   
  • sending email in violation of the CAN-SPAM Act or any other applicable anti-spam law
  • imitating or impersonating another person or his, her or its email address, or creating false accounts for the purpose of sending spam
  • data mining any web property (including VillageMall) to find email addresses
  • sending unauthorized mail via open, third-party servers
  • sending emails to users who have requested to be removed from a mailing list
  • selling, exchanging or distributing to a third party the email addresses of any person without such person's knowing and continued consent to such disclosure
  • sending unsolicited emails to significant numbers of email addresses belonging to individuals and/or entities with whom you have no pre-existing relationship
     
• Send, upload, distribute or disseminate or offer to do the same with respect to any unlawful, defamatory, harassing, abusive, fraudulent, infringing, obscene, or otherwise objectionable content
• Intentionally distribute viruses, worms, defects, Trojan horses, corrupted files, hoaxes, or any other items of a destructive or deceptive nature
• Conduct or forward pyramid schemes and the like
• Transmit content that may be harmful to minors
• Impersonate another person (via the use of an email address or otherwise) or otherwise misrepresent yourself or the source of any email
• Illegally transmit another's intellectual property or other proprietary information without such owner's or licensor's permission
• Use the Service to violate the legal rights (such as rights of privacy and publicity) of others
• Promote or encourage illegal activity
• Interfere with other users' enjoyment of the Service
• Create multiple user accounts in connection with any violation of the Agreement or create user accounts by automated means or under false or fraudulent pretences
• Sell, trade, resell or otherwise exploit for any unauthorized commercial purpose or transfer any VillageMall account
• Modify, adapt, translate, or reverse engineer any portion of the  Service
• Remove any copyright, trademark or other proprietary rights notices contained in or on the Service
• Reformat or frame any portion of the web pages that are part of the Service
• Use the Service in connection with peer-to-peer file sharing

Security

You must promptly notify VillageMall of any breach of security related to the Services, including but not limited to unauthorised use of your password or account. To help ensure the security of your password or account, please sign out from your account at the end of each session.

The VillageMall account and associated  password is issued to you, as an individual, and may not be shared or any account details provided to any other party. Typically VillageMall accounts are valid email addresses, generic accounts such as 'info', 'admin', corporate entity name, position, role etc, do no meet the minimum security policy requirements. Any such accounts detected by VillageMall will be removed from the system without notice.

VillageMall is a multi-user system, your individual access account forms the basis for our multi-user capabilities. Sharing of access accounts may cause corruption of a transaction, and or associated stored data , hence our system includes methods to detect sharing of an access accounts. 

Sharing of an access account may result in automatic account suspension, and termination of your access account with cause.

You acknowledge that you must change your password and acknowledge the ongoing acceptance of VillageMall Terms of Use at least once every 60 days.

Account Inactivity

VillageMall will disable your account in accordance with Section 9 of the Terms of Use if you fail to login to your account for a period of 30 days.

Reasonable Usage

The following lists reasonable usage levels, where limitations are not included within base service:

* Exceeding limit will require change to either, a Dedicated access link, On-site service, Node licence, payment of additional access account fees or a combination of these to meet above reasonable usage or service requirements as determined by VillageMall.

Excessive Usage

Excessive use is a continuing and unreasonably disproportionate use of the service when compared to other users. Excessive use is defined as in excess of ten times the average usage of all customers with the same service.

If VillageMall determines excessive use, we may refuse you access to this feature and begin applying quota or other restrictions to your account.

To ensure we do not unreasonably restrict our customers, the following steps will occur if we consider that a service is showing excessive use:

Step 1:
We may contact individual customers identified as exceeding ten (10) times the average use of all customers, to discuss their usage requirements. Where a peak in usage occurs but is not expected to continue, no alternative arrangements are necessary.

Step 2:
If the excessive usage continues, a second contact may be made to discuss an alternative plan.

Step 3:
If the excessive usage continues, the customer may be informed that a quota will be activated on their service and that they may be charged excessive use penalties.