of industry or size, successful organisations must deliver high-quality
services that quickly adapt to changes in business climate. Growing small-sized
companies are under extreme pressure to reduce costs and expedite service.
VillageMall Work Orders helps to relieve that pressure by keeping your service
staff informed, connected, and running smoothly. Work Orders will help you
streamline service management ordering, assignment, dispatch/onsite appointment
management, processing and invoicing routines, and it provides real-time
information you need to quickly process dispatch and invoice work orders. Most
important, Work Orders offers quick access to data you need to make the right
decisions. Work Orders is fully integrated into VillageMall Sales Force
Automation, supporting lead tracking, quotations and conversion into Work
Orders and finally into invoices.
Complete detailed history information for all work orders can
be displayed using Work Order History display. Work orders is fully
integrated with Web Store, allowing
customer entered orders to be processed within Work Order module with
integrated approval processing.
Work Orders provides the following
Fully integrated into
Web Office CRM, and accounting
appointments to field staff
accounts, even print or email the invoice while onsite
Use company wide
service items or parts from inventory
Standardised Work Order workflow, with integrated
notes for each stage.
Supports assignment, re-assignment, and full job
Integrated appointments, for onsite activities
Remote access is integral to all VillageMall
track quotation from
leads, convert to work orders and then to invoices with a single
track win/loss via
Instantly know a
technician's schedule at a glance
can synchronised with their laptop via integrated vCalendar events
Customers can be
advised via vCalendar events.
us for additional information on using VillageMall Sale Orders.